Telegram CRM
Telegram MCP Server — Connect AI Agents to Telegram
The first MCP server built for Telegram. Connect Claude, ChatGPT, Cursor, or any MCP-compatible AI agent to your Telegram chats, contacts, tickets, and custom fields. Let AI read messages, triage your inbox, create tickets, and fire broadcasts — all through the Model Context Protocol.
What is a Telegram MCP server?
MCP (Model Context Protocol) is an open standard that lets AI agents discover and call external tools in a structured, permission-controlled way. Entergram's Telegram MCP server exposes your entire Telegram CRM workspace — chats, contacts, custom fields, tickets, broadcasts — as a set of tools that any MCP-compatible AI agent can use. When you connect Claude, ChatGPT, or Cursor to your Telegram workspace through MCP, the agent automatically discovers what it can do (list chats, read messages, create tickets, update custom fields, fire broadcasts) and calls those tools as needed. You don't write integration code or craft special prompts — the MCP protocol handles tool discovery and invocation. This is MCP for Telegram: your AI works inside your real Telegram data, not a summary you pasted into a chat window.
Read the MCP setup guide- —
AI agents that read and act on Telegram chats
Connect Claude or ChatGPT to your Telegram workspace through the MCP server. The agent reads recent messages, looks up the contact's stage and custom fields, leaves internal comments, opens tickets, and drafts replies — all gated by the scopes you grant. This is MCP for Telegram in practice: your AI assistant works inside your real Telegram data, not a copy-pasted summary.
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Overnight inbox triage via Telegram MCP
Set up an AI agent that connects to your Telegram MCP server every morning. It reads unread chats, checks each contact's stage and ARR in custom fields, tags urgent cases, opens tickets for anything that needs human attention, and writes a summary. Your team starts the day with a sorted inbox instead of a wall of unread messages.
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Sales pipeline scoring through MCP
An AI agent connected to the Telegram MCP server checks each contact's custom fields and recent message history, updates the lead stage, and flags high-intent prospects. The agent can also fire a personalized broadcast to warm leads or create follow-up tickets — all autonomously through MCP for Telegram.
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Compliance monitoring in Telegram groups
Point an AI agent at your Telegram workspace via MCP. It scans group messages for policy violations, flags problematic content, creates tickets with the relevant chat context, and notifies the compliance team. The Telegram MCP server gives the agent read access to exactly the chats you specify — nothing more.
How the Telegram MCP server works
Entergram exposes an MCP-compatible endpoint that any AI agent can connect to using a standard MCP client. You create a scoped API key in the Developers tab, configure which tools the agent can access (read chats, write custom fields, create tickets, send broadcasts), and point your agent at the Telegram MCP server URL. The agent discovers available tools automatically through the MCP protocol handshake — no manual prompt engineering or tool definitions needed.
Supported MCP clients for Telegram
Entergram's Telegram MCP server works with every major MCP-compatible client: Claude Desktop, Claude Code (CLI), Claude.ai, ChatGPT with MCP plugins, Cursor IDE, Windsurf, Cline, and any custom agent built with the Anthropic Agent SDK or OpenAI Agents SDK. If your tool speaks MCP, it can connect to your Telegram CRM.
What AI agents can do through the Telegram MCP server
With the right scopes, an MCP-connected agent can: list and search Telegram chats, read full message history, look up a contact's custom fields (stage, ARR, tags), leave internal comments, create or update tickets with priority and assignee, change ticket status, fire a broadcast from a saved template, add or remove tags, and update custom field values. Scopes decide exactly what's allowed — least privilege by default.
Telegram MCP server security
Every MCP request is authenticated with a workspace-scoped API key. Keys support configurable TTL (default 90 days), optional IP allowlists (CIDR ranges), and immediate revocation. Every call is audit-logged with the key prefix, source IP, and user agent. A key from workspace A cannot access workspace B — scoping is enforced server-side. Keys are stored as one-way hashes; the raw key is only shown once at creation.
MCP for Telegram vs. copy-paste workflows
Without MCP, using AI with Telegram means copying chat logs into a prompt, losing context, and manually applying the AI's suggestions. With Entergram's Telegram MCP server, the AI agent has live, structured access to your chats, contacts, and CRM fields. It can read, write, and act — not just advise. The difference is between asking AI about your Telegram data and letting AI work inside your Telegram data.
| Capability | Detail |
|---|---|
| Plan requirement | Pro (and Pro workspace seats) |
| Protocol | Model Context Protocol (MCP) — open standard |
| MCP compatibility | Claude Desktop · Claude Code · Claude.ai · ChatGPT · Cursor · Windsurf · Cline · custom agents |
| Available tools | list_chats · read_messages · get_contact · get_custom_fields · create_ticket · update_ticket · send_broadcast · add_tag · update_custom_field |
| Scope model | Same scopes as REST API and Make.com |
| Authentication | Workspace-scoped API key with configurable TTL |
| IP allowlist | Optional CIDR ranges |
| Audit | Every call logs key prefix, IP, user agent |
What is a Telegram MCP server?
Entergram ships the first native MCP server for Telegram — the Model Context Protocol that lets AI agents interact directly with your Telegram CRM workspace. Instead of copy-pasting chat logs into a prompt, your AI agent connects to Entergram's Telegram MCP server and gets live, scoped access to chats, contacts, custom fields, tickets, and broadcasts. Claude Desktop, Claude Code, ChatGPT, Cursor, Windsurf, and any custom agent built on the Anthropic or OpenAI SDK can connect in under five minutes. One scope model governs everything: the same least-privilege permissions you configure once in the Developers tab apply to every MCP connection. MCP for Telegram turns your AI assistant from a text-in-text-out tool into an agent that actually operates inside your Telegram workflow — reading real conversations, updating real CRM fields, creating real tickets. No middleware, no glue code, no copy-paste.
Frequently asked questions