Three layers of structure on top of every Telegram chat: custom columns for stable attributes (stage, ARR, owner), tags for fluid segments (VIP, trial-user), and reminders for follow-ups that land in your Telegram. Plus mirrored Telegram folders and slash-command templates from the composer.

Telegram CRM Custom Columns, Tags, Folders & Reminders

Add structured fields to every Telegram chat in Entergram CRM. Six column types (text, long text, number, date, multiselect, checkbox), workspace-shared tags, mirrored Telegram folders, reminders that land in your Telegram, and slash-command templates.

Lead

VIP

Customer

Partner

Prospect

Support

6 Labels Active

Turn the chat list into a real CRM

Out of the box, the chat table is a clean view over every Telegram chat. Add a few custom columns — Stage, Priority, ARR, Last contact, Opt-in — and the same table becomes a real CRM you can sort, filter, segment and report on. Apply tags, drop reminders on chats you need to follow up, and pull up colored multiselect chips at a glance.

Read the columns docs

Six custom column types

Text · Long text · Number · Date · Multiselect (colored options, users can add new options inline) · Checkbox. Each column has a name, optional default value, and a required flag.

Tags for fluid segments

Workspace-shared colored labels — apply from the Tags column or in bulk from the selection toolbar. Good for overlapping segments like VIP, trial-user, newsletter.

Reminders that land in your Telegram

Add a reminder to any chat — name, optional description, date, time, timezone. The Reminder Bot delivers it into your Telegram at the due time. Set up once per account from Settings → Accounts.

Mirrored Telegram folders

Your Telegram folders appear as filter chips above the table. Filter by one or many; add or remove chats from a folder via the manager (single-chat) or the bulk toolbar.

Slash-command templates

Label a template with a slash command (e.g. /intro-message) — typing the command in the composer inserts the full template, attachments included. Great for scripted replies you reach for many times a day.

Bulk actions across the table

Select rows and the toolbar offers: Tags add/remove · Custom-field set/add/remove · Pin/Unpin · Folder add/remove · Open broadcast pre-loaded with the selection.

Inline editing + per-view layouts

Name, notes, description and every custom column edit in place on the row. Show/hide/reorder columns with the Customize Columns popover — your layout is saved per view.

Capability	Detail
Custom column types	Text · Long text · Number · Date · Multiselect · Checkbox
Tags	Workspace-shared, colored, ~20 char display name
Reminders delivery	Via the Reminder Bot to your Telegram
Slash-command templates	Yes — label with /command-name
Folders	Telegram folders mirrored as filter chips

Frequently asked questions

Tags vs custom columns — which should I use?

Tags are good for fluid, overlapping segments (VIP, trial-user, newsletter). Custom columns are better for structured attributes you'll filter and report on (Stage, Priority, ARR, Last contact). Most teams use both.

Who can create custom columns in a workspace?

Owners and admins create, edit and delete columns. All members can read and write field values. In personal mode (no workspace) there are no role restrictions.

How does the slash-command template work?

Edit a template, give it a label that starts with a slash (e.g. /welcome, /pricing, /refund-policy), save. From then on, typing that command in any composer instantly inserts the full template — content, formatting, attachments.

How do reminders actually arrive?

Settings → Accounts → Reminder bot setup pairs a shared Entergram bot with each connected account. Once paired, any reminder you create lands in your Telegram at its due time. Per-account setup status is shown as ready / needs setup / in progress / failed.

Are there limits on rows, columns or labels?

No — rows (contacts/chats), custom columns, labels, text fields and reminders are unlimited on every plan.