Last Updated: December 3, 2025
Entergram is a Customer Relationship Management (CRM) platform integrated with Telegram, enabling users to manage leads, sales pipelines, client support, and related activities. This Cookie Policy explains how Entergram ("we," "us," or "our") uses cookies and similar technologies to provide, secure, and improve the Service (as defined in our Terms of Service). By using the Service, you acknowledge that you have read and understood this policy. If you do not agree, you must not use the Service.
1. What Are Cookies?
1.1 Definition. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, secure your sessions, and analyze site interactions. We also use similar technologies, such as local storage, for certain features.
1.2 Purpose. Cookies and similar technologies enable essential functions (e.g., login sessions, theme preferences), enhance functionality (e.g., smooth scrolling), and provide analytics to improve our Service.
2. Types of Cookies We Use
2.1 Essential Cookies. These cookies are necessary for the Service to function and cannot be disabled. They include:
- Supabase Session Cookies: Used to manage your login and authentication sessions, ensuring secure access to your account.
- Theme Preference Storage: Local storage (`hs_theme`) to remember your light or dark mode preference.
2.2 Analytics Cookies. These cookies help us understand how users interact with the Service and are optional, requiring your consent. They include:
- PostHog: Tracks clicks, page views, page leaves, and session recordings to analyze user behavior and improve the Service. Session recordings capture only screen interactions and clicks, not text or data entered by users.
- Umami: Provides privacy-focused analytics on site usage, collecting anonymized data.
- Google Analytics: Measures site performance and user behavior to optimize our platform.
2.3 Functional Cookies. These enhance the user experience but are not strictly necessary. They include:
- Lenis Smooth Scroll: Supports smooth scrolling functionality, which may use minimal local data but does not set cookies.
3. Third-Party Cookies
3.1 Overview. Some cookies are set by third-party services to provide analytics and authentication. These services comply with applicable privacy laws and are disclosed below:
- PostHog: Sets cookies for analytics and session recording to track user interactions (e.g., clicks, navigation).
- Umami: Uses cookies for anonymous usage tracking to improve site performance.
- Google Analytics: Sets cookies to collect data on site visits and user behavior.
- Supabase: Uses cookies or local storage to maintain secure login sessions.
4. Consent and Your Choices
4.1 Consent Management. When you first visit our site, we display a consent banner allowing you to accept, reject, or customize non-essential cookies (e.g., analytics). Essential cookies, required for functionality and security, are set automatically and do not require consent.
4.2 Withdrawal of Consent. You can withdraw consent or update preferences at any time via the consent banner or by contacting us. Withdrawing consent will not affect essential cookies.
4.3 Browser Settings. You may block or delete cookies through your browser settings (e.g., Chrome, Firefox, Safari). Note that blocking essential cookies may impair functionality, such as login or theme preferences.
5. Data Protection and Your Rights
5.1 Privacy Compliance. We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and equivalent laws. Our use of cookies aligns with our Privacy Policy, available upon request.
5.2 Your Rights. You have rights to access, rectify, erase, restrict, port, or object to the processing of your data. To exercise these rights, contact us at hello@entergram.com.
5.3 Data Handling. Analytics cookies collect anonymized or pseudonymized data. Supabase session data is securely stored and only accessible to authorized users.
6. Changes to This Policy
We may update this Cookie Policy to reflect changes in our Service, legal requirements, or technology. Updates will be posted here with the revised date. Continued use of the Service after changes constitutes acceptance. For material changes, we may provide notice via email or in-Service alerts.
7. Contact Information
For questions about this Cookie Policy or our use of cookies, please contact us at:
Email: hello@entergram.com
Entergram does not provide legal advice.