Telegram CRM Integration · Make.com

Telegram CRM Integration with Make.com

Entergram is the Telegram CRM with native Make.com integration (formerly Integromat) — connect Telegram workflows to 2,000+ apps, from CRMs and payment processors to spreadsheets and AI models. Build automations visually, without code, and let your Telegram CRM react to events anywhere in your stack.

Connect on Make.com See what you can build

Works with your stack

Stripe · Shopify · HubSpot · Google Sheets · Notion · Airtable · OpenAI · Anthropic · Slack · Linear · Typeform
What is Make.com?

Make.com (formerly Integromat) — What It Is

Make is a visual automation platform that connects the apps you already use — the same category as Zapier or n8n. Make was rebranded from Integromat in 2022 and now runs 2,000+ pre-built app connectors, including the official Entergram Telegram CRM integration. You build drag-and-drop scenarios with nested routers, conditional logic and proper error handling. Billing is by 'operations' (one per step per run), and the free plan runs up to 1,000 ops per month.

  • 2,000+ native app integrations
  • Visual drag-and-drop scenario builder
  • Native routers, filters and aggregators
  • Free tier with 1,000 operations/month
  • European hosting (eu1) for GDPR-aligned workflows
  • Pay-as-you-scale — no per-user pricing

What You Can Build

Real automation scenarios our users run in production. Every one of these is a Make scenario that can be built and live in under 15 minutes.

Stripe Entergram

Stripe payment → Telegram welcome message

When a new Stripe customer completes a payment, Make triggers a personalized Telegram DM from your support account with onboarding links and your Telegram support group invite — no manual follow-up.

Typeform Entergram

Typeform submission → Telegram lead in CRM

Form submission on your landing page becomes a fully-tagged lead in Entergram with custom fields, assigned to a sales rep, and a nudge to the right Telegram chat. Turn a cold form into a Telegram conversation in seconds.

Google Sheets Entergram

Google Sheets → Scheduled Telegram broadcast

Drop a row into a Google Sheet with message text, audience segment and send time. Make picks it up, pushes the broadcast through Entergram to the matching contacts at the scheduled moment, and writes the delivery report back to the sheet.

Entergram Linear Jira

Telegram message with #help → Linear or Jira ticket

When a customer DMs your Telegram account with a #help tag, Make creates a ticket in Linear, Jira or ClickUp, assigns it to the on-call engineer, and replies in Telegram with the ticket ID and ETA.

HubSpot Entergram

HubSpot deal stage changed → Telegram update

When a deal moves to 'Proposal Sent' in HubSpot, Make posts a structured update to the relevant Telegram deal channel so the whole pod sees it without having to open the CRM.

Entergram OpenAI Notion

New Telegram contact → OpenAI enrichment → Notion

Every new person who messages you on Telegram gets auto-enriched with an OpenAI prompt (company, role, intent) and pushed into a Notion database. Your pipeline fills itself while you sleep.

Shopify Entergram

Shopify order → Telegram confirmation + upsell

Shopify order triggers a Telegram DM to the buyer with tracking info, followed 48 hours later by a Make-scheduled upsell message pulling related product data straight from Shopify. Entirely hands-off.

Slack Entergram

Slack alert → Telegram broadcast to community

Your internal Slack channel gets a 'product incident' message; Make forwards a sanitized, customer-friendly version as a Telegram broadcast to your user channel within 30 seconds. Status page updates itself.

How to Set Up the Telegram CRM Integration with Make.com

Four steps, usually under 10 minutes from invite-accept to live scenario.

  1. 01

    Accept the Make.com invite

    Open our invite link. It adds the Entergram connector to your Make workspace and gives you access to the beta scenarios we maintain.

  2. 02

    Create a Make scenario

    Pick a trigger — 'New Telegram message in Entergram', 'New Entergram lead', 'New Entergram ticket', or any other app's trigger — and drop the Entergram module wherever you need it.

  3. 03

    Map the fields

    Make's mapper hands you every field from the trigger. Drag them into the Entergram action (send message, create ticket, add label, etc.). No code, just clicks.

  4. 04

    Turn the scenario on

    Activate the scenario. It runs on Make's schedule (every 1-15 minutes) or reacts instantly to webhooks. You keep the audit log; Entergram keeps the encryption.

Frequently Asked Questions

Is Make.com the same as Integromat?
Yes. Make.com is the new name for Integromat — same product, same team, rebranded in early 2022. If you have an old Integromat account, you can still log in at make.com with the same credentials.
Do I need a paid Make.com plan to use the Entergram connector?
No. The Entergram app works on Make's free plan (1,000 operations per month), which is enough to run a handful of low-volume scenarios. Paid plans start at €9/month for 10,000 ops.
Which Telegram actions are exposed to Make?
Send message, send broadcast, create/update lead, create ticket, assign chat, add/remove label, update custom field, and list contacts. Triggers include new message, new lead, new ticket, ticket status changed, and new contact added.
Does this work with proxied Telegram accounts?
Yes. Make connects to Entergram's API layer, not to Telegram directly — so the dedicated IP proxies, session encryption and workspace permissions all apply exactly as they do in the web app.
Can I trigger AI responses via OpenAI or Anthropic?
Yes. Make has native OpenAI and Anthropic modules. A common pattern: Entergram message → OpenAI classify/respond → Entergram send reply. You can gate it by label, sender, or chat type so only the right conversations go through the model.
Where are the Make scenarios actually running?
Make's eu1 region (Prague, Czech Republic) by default if you join via our invite — that keeps the whole pipeline inside the EU for GDPR. You can also pick us1 if your team is US-based; both work identically.

Start Your Telegram CRM Integration with Make.com

Accept the invite, build your first scenario, stop copy-pasting data between tools. Your Telegram CRM becomes the most connected system in your stack.

Accept Make.com Invite View Pricing

Have a specific integration in mind? Tell us: hello@entergram.com