All Use Cases

Use Cases

Telegram CRM for P2P & OTC Traders

Hundreds of daily chats, each at a different stage of a deal. Sort by Last-message-from + last-seen to surface stalled conversations, drop reminders that ping your Telegram, fire personalized follow-ups via slash-command templates. The Telegram CRM P2P and OTC traders rely on to handle 3× the volume.

Start Free Trial Book a Demo

The Challenge

The Challenge

P2P/OTC traders juggle hundreds of conversations a day at every stage of a deal.

Telegram alone shows you a flat list; you can't tell who's been waiting longest, who needs a status check, or who already paid.

Memory is your only follow-up system.

How Entergram Helps

How Entergram Helps

Add a multiselect Stage column with the stages you actually run. Sort the chat table by 'Last message from' so anything where the counterparty spoke last bubbles up.

Drop reminders on chats you've committed to follow up on — the Reminder Bot pings your Telegram at the due time. Save your common replies as templates with slash-command labels (`/quote`, `/payment-instructions`, `/settled`) — typing the slash command inserts the full template.

For batch nudges, broadcast with `{{first_name}}` for personalization (use private chats only for `{{username}}`).

Key Features for

P2P & OTC Traders

  • — 'Last message from' column shows whether the counterparty or you spoke last
  • — Sort by online/last-seen to spot active counterparties
  • — Custom Stage column (multiselect): Inquiry → Negotiating → Awaiting payment → Confirming → Settled
  • — Reminders delivered to your Telegram via the Reminder Bot
  • — Slash-command templates: /quote, /payment-instructions, /settled — one keystroke
  • — {{name}} and {{first_name}} broadcast variables for batch follow-ups (private chats only for {{username}})

Key Benefits

  1. 01 Stage column gives you a real pipeline on top of the chat list
  2. 02 Sort + filter to surface stalled conversations
  3. 03 Reminders that actually arrive (in your Telegram, on time)
  4. 04 Slash-command templates for repeated replies
  5. 05 Personalized broadcasts for batch nudges
  6. 06 CSV export for end-of-day reconciliation

How it works

  1. 01

    Add Stage + Amount + Method columns → tag chats by counterparty type → sort by 'Last message from' → drop reminders for pending deals → use /commands for quick replies → broadcast follow-ups → export CSV daily.

Every Telegram account runs through its own proxy with a dedicated IP. Sessions live encrypted on Entergram's servers; your browser never talks directly to Telegram.

Why teams choose Entergram

  1. 01

    Multi-Account Inbox

    5 Telegram accounts per seat in every plan, all in one searchable, filterable chat table. Add more in the same seat for €5/month each. Each user only sees the accounts they themselves connected.

  2. 02

    CRM Layer on Top

    Custom columns (text, multiselect, date, number, checkbox), workspace-shared tags, internal comments per chat, reminders delivered to your Telegram via the Reminder Bot, slash-command templates.

  3. 03

    Reach & Insights

    Server-side proxied broadcasts with rate-limit tiers, response analytics with private-vs-group weighting, ticket SLA, and a per-member team performance board. Pro plan.

Explore Features

Multi-Account Inbox

5 Telegram accounts per seat in every plan, +€5/mo per extra in the same seat

Broadcasts

Server-side proxied jobs with conservative rate-limit tiers; close the browser, come back later

Analytics

Headline cards, 7×24 heatmap, weighted response stats, team performance board (Pro)

CRM & Tickets

Custom columns, tags, comments, reminders, ticketing with SLA, kanban view

View all features

Get started with Entergram

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy + dedicated IP, on every plan.

Start Free Trial Book a Demo View Pricing