All Use Cases

Use Cases

Telegram CRM for Web3 Projects

Coordinate dozens of community channels under one workspace. Per-account analytics show which groups are healthy. Investor chats stay private via Excluded Chats. Tickets track partnership work. The Telegram CRM Web3 projects use to keep growth + investor + partnerships streams from colliding.

Start Free Trial Book a Demo

The Challenge

The Challenge

Web3 projects run dozens of Telegram groups (English, regional, investor-only, partnership, KOL) on multiple accounts. Without structure you can't see which groups are alive, you risk leaking investor chats into a shared view, and partnership work falls between cracks.

How Entergram Helps

How Entergram Helps

Use custom columns to classify each group (Type: English / Regional / Investor / KOL; Stewardship: who owns it). Settings → Excluded Chats hides investor or private groups from the workspace view so they never aggregate into shared analytics or exports.

The activity heatmap shows you which communities are healthy. Open tickets for partnership work — link the relevant Telegram chats to the ticket so context is one click away.

The API + MCP let you sync community metadata into your data warehouse, or trigger a Telegram broadcast from an on-chain event via Make.com.

Key Features for

Web3 Projects

  • — Custom columns for Group type, Project area, Stewardship
  • — Excluded Chats keeps investor / private chats out of the workspace
  • — 7×24 activity heatmap per community
  • — Tickets for partnership and grant work, with SLA
  • — API + MCP — sync community metadata into your data warehouse or trigger broadcasts from on-chain events
  • — Workspace-shared CRM layer; each contributor's chat content stays per-user

Key Benefits

  1. 01 Workspace-shared CRM layer with strict per-user message scope
  2. 02 Excluded Chats keeps investor groups out of shared views
  3. 03 Per-community activity heatmap on Pro
  4. 04 Tickets with SLA for partnership / grant work
  5. 05 API + MCP for warehouse sync or event-driven broadcasts
  6. 06 Make.com integration

How it works

  1. 01

    Connect community accounts → classify with custom columns → exclude investor chats → review activity heatmap weekly → open tickets for partnerships → wire on-chain events → broadcast via API.

Every Telegram account runs through its own proxy with a dedicated IP. Sessions live encrypted on Entergram's servers; your browser never talks directly to Telegram.

Why teams choose Entergram

  1. 01

    Multi-Account Inbox

    5 Telegram accounts per seat in every plan, all in one searchable, filterable chat table. Add more in the same seat for €5/month each. Each user only sees the accounts they themselves connected.

  2. 02

    CRM Layer on Top

    Custom columns (text, multiselect, date, number, checkbox), workspace-shared tags, internal comments per chat, reminders delivered to your Telegram via the Reminder Bot, slash-command templates.

  3. 03

    Reach & Insights

    Server-side proxied broadcasts with rate-limit tiers, response analytics with private-vs-group weighting, ticket SLA, and a per-member team performance board. Pro plan.

Explore Features

Multi-Account Inbox

5 Telegram accounts per seat in every plan, +€5/mo per extra in the same seat

Broadcasts

Server-side proxied jobs with conservative rate-limit tiers; close the browser, come back later

Analytics

Headline cards, 7×24 heatmap, weighted response stats, team performance board (Pro)

CRM & Tickets

Custom columns, tags, comments, reminders, ticketing with SLA, kanban view

View all features

Get started with Entergram

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy + dedicated IP, on every plan.

Start Free Trial Book a Demo View Pricing