All Use Cases

Use Cases

Telegram CRM for Community Managers

Tag groups by community, region and priority. Drop reminders for AMAs and announcements that ping you on Telegram. Schedule reach via server-side broadcasts that survive a closed browser. Per-account analytics let you see which groups are alive vs. sleeping. The Telegram CRM for community managers running multi-group Telegram operations.

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The Challenge

The Challenge

You're juggling dozens of community groups across multiple Telegram accounts.

Telegram doesn't tell you which groups are dying, when your audience is most active, or what's coming up next.

Personal groups clutter the same view as work.

How Entergram Helps

How Entergram Helps

Add custom columns (Region, Type, Priority, Project) to label every group. Drop reminders on the chats that have AMAs or announcements coming up — the Reminder Bot delivers to your Telegram.

The Pro Activity Heatmap (filterable by direction — Incoming / Outgoing) shows you the 7×24 grid of when each community is actually active, so you can time announcements. Use Settings → Excluded Chats to hide your personal groups.

When you scale to a team, internal comments and chat assignment let CMs collaborate.

Key Features for

Community Managers

  • — Custom columns: Region, Type, Priority, Project
  • — Workspace-shared tags for cross-team prioritization
  • — Reminders via Reminder Bot for AMAs / announcements
  • — Telegram folders mirrored in the chat table
  • — Per-account activity heatmap (when each community is most active)
  • — Excluded Chats — keep your personal groups out of the workspace

Key Benefits

  1. 01 Group categorization with custom columns and tags
  2. 02 Reminder Bot ensures AMAs and announcements never slip
  3. 03 7×24 activity heatmap to time announcements
  4. 04 Excluded Chats removes personal groups from the workspace
  5. 05 Workspace mode aggregates analytics across CMs
  6. 06 CSV export for monthly community reports

How it works

  1. 01

    Add Region / Type / Priority / Project columns → tag groups by community → exclude personal groups → set reminders for events → check activity heatmap to time announcements → export reports monthly.

Every Telegram account runs through its own proxy with a dedicated IP. Sessions live encrypted on Entergram's servers; your browser never talks directly to Telegram.

Why teams choose Entergram

  1. 01

    Multi-Account Inbox

    5 Telegram accounts per seat in every plan, all in one searchable, filterable chat table. Add more in the same seat for €5/month each. Each user only sees the accounts they themselves connected.

  2. 02

    CRM Layer on Top

    Custom columns (text, multiselect, date, number, checkbox), workspace-shared tags, internal comments per chat, reminders delivered to your Telegram via the Reminder Bot, slash-command templates.

  3. 03

    Reach & Insights

    Server-side proxied broadcasts with rate-limit tiers, response analytics with private-vs-group weighting, ticket SLA, and a per-member team performance board. Pro plan.

Explore Features

Multi-Account Inbox

5 Telegram accounts per seat in every plan, +€5/mo per extra in the same seat

Broadcasts

Server-side proxied jobs with conservative rate-limit tiers; close the browser, come back later

Analytics

Headline cards, 7×24 heatmap, weighted response stats, team performance board (Pro)

CRM & Tickets

Custom columns, tags, comments, reminders, ticketing with SLA, kanban view

View all features

Get started with Entergram

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy + dedicated IP, on every plan.

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