All Use Cases

Use Cases

Telegram CRM for Marketing Agencies

Run your clients' Telegram accounts from one workspace. Each agent connects the client account in their own Entergram, share the CRM layer (custom columns, tags, internal comments) across the agency, and ship a CSV report at month-end. The Telegram CRM for marketing agencies running multi-client Telegram operations.

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The Challenge

The Challenge

Your team manages dozens of client Telegram accounts.

Without structure, it's impossible to know who's handling which client, what stage each campaign is in, or how the team is actually performing.

When someone leaves, their context vanishes with them.

How Entergram Helps

How Entergram Helps

Each agent connects the relevant client accounts in their own Entergram, so message access mirrors how it works in Telegram itself. The workspace shares the CRM layer above — custom columns for campaigns, tags for clients, internal comments for handovers, ticketing for deliverables.

The Pro analytics page shows a per-member team performance board so agency leads can compare response times and unread counts. Export to CSV for monthly client reports.

Key Features for

Marketing Agencies

  • — Connect client Telegram accounts (5 per seat, +€5/mo per extra)
  • — Custom columns for campaign, deliverable, deadline, status
  • — Workspace-shared tags (e.g. Client-A, Launch-Q1, Awaiting-Approval)
  • — Internal comments on each chat for handovers between agents
  • — Per-member analytics: response time, message volume, unread count
  • — Data export to CSV for client reporting (rate-limited 1/min/dataset)

Key Benefits

  1. 01 One workspace covering every client Telegram account your team handles
  2. 02 Custom columns + tags so every chat carries its campaign context
  3. 03 Internal comments survive across handovers and shift changes
  4. 04 Per-member team performance board on Pro
  5. 05 Slash-command templates for repeated client replies (e.g. /asset-ready)
  6. 06 CSV export for monthly reports

How it works

  1. 01

    Buy a Pro seat per agent → each agent connects their assigned client accounts → set up custom columns (Campaign, Deliverable, Deadline, Status) → tag chats by client → drop reminders for follow-ups → review team board weekly → export CSV monthly.

Every Telegram account runs through its own proxy with a dedicated IP. Sessions live encrypted on Entergram's servers; your browser never talks directly to Telegram.

Why teams choose Entergram

  1. 01

    Multi-Account Inbox

    5 Telegram accounts per seat in every plan, all in one searchable, filterable chat table. Add more in the same seat for €5/month each. Each user only sees the accounts they themselves connected.

  2. 02

    CRM Layer on Top

    Custom columns (text, multiselect, date, number, checkbox), workspace-shared tags, internal comments per chat, reminders delivered to your Telegram via the Reminder Bot, slash-command templates.

  3. 03

    Reach & Insights

    Server-side proxied broadcasts with rate-limit tiers, response analytics with private-vs-group weighting, ticket SLA, and a per-member team performance board. Pro plan.

Explore Features

Multi-Account Inbox

5 Telegram accounts per seat in every plan, +€5/mo per extra in the same seat

Broadcasts

Server-side proxied jobs with conservative rate-limit tiers; close the browser, come back later

Analytics

Headline cards, 7×24 heatmap, weighted response stats, team performance board (Pro)

CRM & Tickets

Custom columns, tags, comments, reminders, ticketing with SLA, kanban view

View all features

Get started with Entergram

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy + dedicated IP, on every plan.

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