All Use Cases

Use Cases

Telegram CRM for Sales Teams

Build a real Telegram pipeline: a multiselect Stage column (Lead → Qualified → Demo → Won), per-rep response analytics, slash-command intro templates and broadcasts for nurture. Each rep only sees their own connected accounts; the workspace shares the CRM layer. The Telegram CRM for sales teams running their pipeline natively in Telegram.

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The Challenge

The Challenge

Your reps are getting leads on Telegram and managing them in their head.

There's no pipeline visibility, no shared definition of what 'Qualified' means, no way to measure response time, and follow-ups depend on memory.

When a rep is out, their leads go cold.

How Entergram Helps

How Entergram Helps

A multiselect Stage column makes the pipeline real — every rep tags every chat with the same set of stages (Lead → Qualified → Demo → Proposal → Won → Lost). Add ARR (number), Source (multiselect), Last-contact (date) columns.

Drop reminders on chats waiting for a touch. Save your intro and demo templates with slash commands (`/intro`, `/demo-link`, `/proposal-followup`).

The Pro analytics page shows a per-rep performance board with response rate, response time and unread count so leads can have data-driven 1:1s. Internal comments capture context for handovers.

Key Features for

Sales Teams

  • — Multiselect Stage column with colored options
  • — Custom columns for ARR, Owner, Last-contact-date, Source
  • — Tags for fluid segments (VIP, trial-user, decision-maker)
  • — Reminders for follow-ups → delivered to your Telegram
  • — Slash-command intro/demo templates
  • — Per-rep performance board on Pro: response rate, response time, unread chats

Key Benefits

  1. 01 Shared pipeline definition across the team
  2. 02 Per-rep response analytics on Pro
  3. 03 Reminder Bot ensures follow-ups land
  4. 04 Slash-command templates speed up scripted outreach
  5. 05 Internal comments survive shift handovers
  6. 06 Activity log captures every status change

How it works

  1. 01

    Buy Pro seats → each rep connects their accounts → define Stage / ARR / Owner columns → save /intro and /demo templates → drop reminders for follow-ups → review per-rep board weekly → coach with data.

Every Telegram account runs through its own proxy with a dedicated IP. Sessions live encrypted on Entergram's servers; your browser never talks directly to Telegram.

Why teams choose Entergram

  1. 01

    Multi-Account Inbox

    5 Telegram accounts per seat in every plan, all in one searchable, filterable chat table. Add more in the same seat for €5/month each. Each user only sees the accounts they themselves connected.

  2. 02

    CRM Layer on Top

    Custom columns (text, multiselect, date, number, checkbox), workspace-shared tags, internal comments per chat, reminders delivered to your Telegram via the Reminder Bot, slash-command templates.

  3. 03

    Reach & Insights

    Server-side proxied broadcasts with rate-limit tiers, response analytics with private-vs-group weighting, ticket SLA, and a per-member team performance board. Pro plan.

Explore Features

Multi-Account Inbox

5 Telegram accounts per seat in every plan, +€5/mo per extra in the same seat

Broadcasts

Server-side proxied jobs with conservative rate-limit tiers; close the browser, come back later

Analytics

Headline cards, 7×24 heatmap, weighted response stats, team performance board (Pro)

CRM & Tickets

Custom columns, tags, comments, reminders, ticketing with SLA, kanban view

View all features

Get started with Entergram

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy + dedicated IP, on every plan.

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