"Finally one inbox for all my accounts. Stopped switching phones."
Telegram CRM & Support Platform
Turn your team's Telegram into a CRM and support desk
The Telegram CRM and support platform that turns scattered chats into one managed pipeline for your whole team.
Works with your personal Telegram account.
4.9 / 5
Trusted by +100 teams that run on Telegram
One platform
A workspace for your Telegram.
One platform running on the real Telegram accounts your customers already message. Not four tools to stitch together.
CRM
Turn Telegram Chats Into a CRM
Entergram turns your Telegram chats into a full CRM. Add custom columns like stage, owner and deal size, manage leads across multiple accounts in one shared inbox, and turn any chat into a ticket — a real Telegram CRM pipeline with no bots or exports.
Learn MoreWorkspace3 Members
AK
MR
JL
Chat
Labels
Assigned to
Sarah C.
Interested in Pro plan
LeadVIP
AK
David P.
Can we book a call?
VIP
MR
Lena V.
Thanks, that worked!
Customer
JL
Tom B.
What's your pricing?
Prospect
AK
The problem
Telegram wasn't built for teams.
Six phones. Chats lost between reps. No idea who replied or how fast. Broadcasts that get numbers banned. Drag the slider to see what Entergram fixes.
Entergram CRM
Entergram CRM
Workspaces
3
Clients
2,847
Labels
Lead VIP Customer Prospect
Broadcasting
197
98.7%
Tickets
12 Open
847 Resolved
Analytics
12,847 +32%
Integrations
With Entergram
Access old messages
Invite new employee
Join multiple groups
Group Ownership Rights
Request admin rights
No analytics
No labels
Employee leaves company
Chat Monitoring
Without Entergram
Drag the slider left and right to compare Drag to compare
Why Entergram
Built on real accounts. That's the whole advantage.
Most Telegram CRMs are bots bolted onto the API. Entergram runs on the actual accounts your customers already message — so you get the reach, the data and the safety a bot simply can't.
01
One workspace, whole team
Invite teammates and share columns, tags, tickets and templates — while each member only sees the chats they choose to share.
Learn more02
Works with your real Telegram account
Broadcast to existing chats, map group ownership and run analytics on real conversations — things a bot account can never touch.
Learn more03
Zero bans by design
Every account runs through its own dedicated-IP proxy with encrypted sessions — no shared fingerprints, no mass-message flags.
Learn more04
Private & encrypted
Sessions are encrypted server-side with AES-256-GCM. We don't read your messages, and your 2FA never leaves you.
Learn moreFor support teams
Run a shared inbox with SLA tickets, assignments and response-time tracking — all on the Telegram accounts your customers already message.
Learn more
For Web3 & communities
Run your DAO, exchange or NFT community on Telegram: tag members, map group ownership, and broadcast announcements that never get you banned.
Learn moreFor sales & CRM
Turn chats into a pipeline with custom columns, lead stages and reminders that ping you in Telegram before a deal goes cold.
Learn moreTestimonials
Trusted by Telegram-first teams
Teams that run their business on Telegram use Entergram to stay organized.
0
User rating
0
Faster response times
0
Uptime
0
More chats managed per rep
"Broadcasts that don't get me banned. Worth the price alone."
"I can see who's slow to reply. Two reps got better that month."
"Runs our whole DAO's Telegram — members tagged, group ownership mapped, broadcasts that never get us banned."
"Turning a Telegram chat into a tracked ticket — one click, no bot setup."
"The MCP connector lets Claude draft my replies. Wild."
"Onboarded the team in an afternoon. No training calls."
"Dedicated IPs per account. Zero bans in six months."
"Every lead's stage at a glance. CRM, not chat chaos."
"Reminders land in my Telegram. Nothing falls through."
"Workspace permissions just work. Reps see only their chats."
"Built our outreach on top in a weekend. The API is clean."
Pricing Plans
Telegram CRM pricing
5 Telegram accounts per seat. +€5/mo per extra account in the same seat.
Basic
Core Telegram CRM
€29 /month
3 days free trial
Included:
- 5 Telegram accounts (+€5/mo per extra)
- Proxy with dedicated IP
- Chat reminders
- Data export
- Workspace
Pro
Basic + analytics, API and tickets
€39 /month
Includes:
- Everything in Basic
- Analytics
- API & MCP
- Ticketing
- Make.com integration
- + GPTs
Enterprise
Self-hosted for organizations
Custom
Includes:
- Everything in Basic + Pro
- Self Hosting
FAQ
Telegram CRM
Frequently Asked Questions
Common questions about Entergram's Telegram CRM.
What is a Telegram CRM?
A Telegram CRM is a customer relationship management tool built specifically for Telegram. It connects your real Telegram accounts, turns chats into an organized team inbox, and adds CRM features Telegram lacks natively — chat assignment, ticketing, custom fields, broadcasts, and analytics.
Does Entergram use Telegram bots or personal accounts?
Entergram connects your personal Telegram account — the same account you use on Telegram Desktop or mobile. It is not a bot. You sign in with your phone number and 2FA, and Entergram works on top of your real chats, groups and contacts. This is why features like multi-account inbox, broadcasts to existing chats, analytics on your conversations, and group ownership mapping all work — things a bot can't access.
Can I use a Telegram CRM for customer support?
Yes — support is one of the most common ways teams use Entergram. The same workspace that runs your CRM pipeline turns incoming chats into SLA tickets with a status, assignee and Kanban board, tracks response time per agent, and lets an AI agent triage and draft replies over MCP. If support is your main job, start from the dedicated Telegram Support page; if you need both sales and support, the CRM and support layers share one shared inbox.
Can you read my messages?
No. Messages are encrypted end-to-end. Entergram has no access to message content. See our security page for details.
What is Entergram?
A Telegram CRM for teams. Connect multiple Telegram accounts into one workspace, assign chats, track analytics, and broadcast messages — things Telegram doesn't let you do natively.
Can I use Entergram as a Web3 or crypto CRM?
Yes. Telegram is where Web3 lives, so Entergram works as a Web3 CRM for crypto projects, DAOs, NFT communities and trading desks. Connect the team's personal Telegram accounts, tag and segment members, track group and channel ownership across your community, broadcast announcements, and turn support requests into tickets — all from one workspace.
Can multiple team members manage the same personal Telegram account safely?
Yes. Instead of sharing login credentials — which is risky and against Telegram's terms — each team member connects the same Telegram account from their own workspace. Telegram's MTProto protocol supports multiple concurrent sessions natively, so everyone can read, reply and act on the same chats in parallel without signing each other out. Sessions are encrypted server-side with AES-256-GCM, each runs through its own proxy with a dedicated IP, and 2FA stays with the account owner. Nobody ever sees the password or 2FA code.
What problems does it solve?
Telegram has no team collaboration, no analytics, and no way to manage multiple accounts together. Entergram adds workspaces with chat assignment, message analytics with response time tracking, group ownership visibility, broadcast messaging, and CRM columns for pipeline management.
How do workspaces work?
Connect multiple Telegram accounts into a shared workspace. Assign chats to team members, leave internal comments, create custom columns to organize your pipeline, and share filters so everyone sees the same priorities.
Can I see who owns which groups?
Yes. A dedicated page shows group and channel ownership. The network map also shows how contacts relate — common groups, ownership links, and affiliations.
What analytics are available?
Message volume, response times, activity heatmaps, and team performance comparison. Managers can compare reps side-by-side.
Can I send bulk messages?
Yes. The broadcast tool lets you send personalized messages to hundreds of chats at once, filtered by tags, across multiple accounts.
How many accounts can I connect?
Up to 5 on the Basic plan, with extra accounts at €5/month each.
Is there a free trial?
Yes, 3 days. Full access to all features.
Is my connection secure?
Sessions are protected with AES-256-GCM encryption. Your session files are unreadable to anyone without your key.
What about personal chats?
Team members can exclude personal chats from the workspace entirely. Only chats they choose to share will appear.
Can I export data?
Yes. Export all CRM data to CSV — custom columns, metadata, everything. Messages are not included (they're encrypted).
Is Entergram a CRM with chat built in?
Yes. Entergram is a CRM with chat at its core — the conversation and the customer record live on the same screen. Every Telegram chat becomes a contact with custom fields, tags, notes and full history, so your team replies and updates the CRM in one place instead of copy-pasting between a chat app and a separate CRM.
Is this an AI CRM?
Entergram works as an AI CRM for Telegram: connect it to Claude, ChatGPT or any MCP client through our Telegram MCP server and the AI can read chats, draft replies, triage tickets and update CRM fields for you. The AI acts on your real conversations, not a siloed copy, so it has context a generic AI CRM never sees.
Does Entergram support Telegram chat automation?
Yes. Chat automation runs through broadcasts, templates with variables, slash commands, post-send column and folder updates, and webhooks or Make.com — plus AI-driven actions over MCP. You automate the repetitive parts of Telegram messaging while every send stays tied to a real account and a real contact.
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