All Use Cases

Use Cases

Telegram CRM for Growth Teams

Measure outreach with response statistics and the activity heatmap. Run server-side proxied broadcasts that survive a closed browser. Use the API + Make.com to fire campaigns from product or CRM events. The Telegram CRM for growth teams running data-driven Telegram outreach.

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The Challenge

The Challenge

You're running outreach on Telegram but flying blind.

There's no response rate data, no per-rep view, no way to fire a broadcast from a product event.

Outreach is one-off and unmeasured.

How Entergram Helps

How Entergram Helps

On Pro, the analytics page gives you the four headline cards (messages, response rate, active chats, outgoing), the 7×24 activity heatmap and the response statistics card with private-vs-group weighting — all auto-enabled when you connect a Telegram account. Tag your campaigns and use custom columns for stage tracking.

Broadcasts run as server-side proxied jobs (you can close the browser) with conservative rate-limit tiers. Use post-send actions to flip a Stage column or move recipients into a folder when a job completes.

Wire Stripe / product / CRM events into Telegram broadcasts via the Make.com integration.

Key Features for

Growth Teams

  • — Pro analytics: 4 headline cards + 7×24 heatmap + response stats with weighting
  • — Tags + custom columns for campaign segmentation
  • — Server-side proxied broadcasts (survive a closed browser)
  • — Post-send actions: update a custom column or move to a folder after a job completes
  • — Make.com integration to fire broadcasts from product / Stripe / CRM events
  • — Per-rep team performance board for outbound coaching

Key Benefits

  1. 01 Real outreach analytics: response rate + response time + heatmap
  2. 02 Per-rep team performance board
  3. 03 Server-side broadcasts you can close the browser on
  4. 04 Post-send actions automate the next step
  5. 05 Make.com integration for event-driven campaigns
  6. 06 API + MCP for fully programmatic outreach

How it works

  1. 01

    Wire campaigns into custom columns → tag segments → fire broadcasts → review response rate weekly → coach reps via team board → automate via Make.

  2. 02

    com / API.

Every Telegram account runs through its own proxy with a dedicated IP. Sessions live encrypted on Entergram's servers; your browser never talks directly to Telegram.

Why teams choose Entergram

  1. 01

    Multi-Account Inbox

    5 Telegram accounts per seat in every plan, all in one searchable, filterable chat table. Add more in the same seat for €5/month each. Each user only sees the accounts they themselves connected.

  2. 02

    CRM Layer on Top

    Custom columns (text, multiselect, date, number, checkbox), workspace-shared tags, internal comments per chat, reminders delivered to your Telegram via the Reminder Bot, slash-command templates.

  3. 03

    Reach & Insights

    Server-side proxied broadcasts with rate-limit tiers, response analytics with private-vs-group weighting, ticket SLA, and a per-member team performance board. Pro plan.

Explore Features

Multi-Account Inbox

5 Telegram accounts per seat in every plan, +€5/mo per extra in the same seat

Broadcasts

Server-side proxied jobs with conservative rate-limit tiers; close the browser, come back later

Analytics

Headline cards, 7×24 heatmap, weighted response stats, team performance board (Pro)

CRM & Tickets

Custom columns, tags, comments, reminders, ticketing with SLA, kanban view

View all features

Get started with Entergram

Free 3-day Pro trial. 5 Telegram accounts per seat with proxy + dedicated IP, on every plan.

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