Releases Telegram Analytics with AI: Generate Custom Charts from Your CRM Data Entergram's analytics get a major upgrade. Default stats like message heatmaps and ticket resolution plus an AI-powered Create Chart feature to generate custom visualizations from your CRM tables. Matias Feb 19, 2026
Releases Kanban Board for Telegram Support Tickets: Visual Ticket Management Manage Telegram support tickets with a Kanban board view. Create custom columns for ticket status, priority, and workflow stages. Drag and drop tickets for faster resolution. Matias Feb 19, 2026
Releases Telegram Ticketing System: Create Support Tickets Directly from Chat Messages Entergram launches a native Telegram ticketing system. Create tickets from chat messages, assign team members, set SLAs, and manage customer support without leaving Telegram. Matias Feb 19, 2026
Releases Telegram Workspace Compliance: Employee Monitoring and Message Controls New compliance features for Telegram workspaces. Monitor employee messaging activity, track login locations, disable message deletion, and maintain full audit trails for regulated industries. Matias Feb 19, 2026
Releases Telegram CRM Updates: New Features for Smarter Chat Management Discover the latest Entergram updates including new UI, advanced sorting, chat pinning, Telegram folder integration, and sound notifications. Matias Sep 16, 2025
Releases Telegram CRM Updates for Web3: Broadcast Messaging, Notifications, and More New Entergram updates for Web3 teams: broadcast messaging, smart syntax, real-time notifications, and improved UI for sales and community management. Matias Sep 10, 2025
