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Telegram CRM

Telegram Lead Management — Pipeline, Reminders & Outreach in One CRM

Run a Telegram-first sales process in Entergram CRM. Build pipelines with multiselect Stage columns, prioritize with tags, set reminders that ping your Telegram, and run personalized broadcasts for outreach. No invented automations — every feature is documented.

A pipeline made of features that exist

Add a multiselect Stage column with options like Lead → Qualified → Demo → Proposal → Won → Lost. Add Priority, ARR, Last contact, Owner. Tag chats by segment. Drop a reminder when you commit to a follow-up — the Reminder Bot pings your Telegram at the due time. When you broadcast a launch, optionally flip every recipient's Stage column from Lead to Notified in the same action.

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    Pipelines as multiselect columns

    Create a Stage column (Lead → Qualified → Demo → Proposal → Won → Lost), each option with its own color. Sort and filter by stage; bulk-update many leads with one action.

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    Outreach via personalized broadcasts

    Use {{name}} or {{first_name}} for personalization (note: {{username}} only resolves in private chats). Templates with attachments. Conservative rate limits keep the accounts safe.

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    Follow-ups via the Reminder Bot

    Drop a reminder on a chat when you commit to a follow-up — the Reminder Bot delivers it into your Telegram at the due time so the next step never slips.

A pipeline made of features that exist

A practical Telegram lead-management workflow built from features that actually exist: custom columns for Stage and Priority, tags for segmentation, reminders delivered to your Telegram, broadcasts with variables for outreach, and the activity log for audit. Pipelines made of real building blocks, not hand-wavy "automation".

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Frequently asked questions

Frequently asked questions

Can I see which leads are stuck in a stage?
Yes — sort and filter the chat table by your Stage custom column. Combine with the Last contact date column to spot leads that haven't moved in N days, then bulk-update or open the broadcast dialog with that selection pre-loaded.
How do team members hand off leads?
Internal comments on the chat (a teammate never sees them in Telegram). The activity log records who changed what (status, custom field, assignment), so handoffs are auditable.
Can I auto-update Stage after I send a launch broadcast?
Yes — the broadcast dialog has post-send actions: update a custom column (e.g. flip Stage from Lead to Notified) and/or move recipients into a Telegram folder.
Are there pipeline templates out of the box?
Pipelines are just multiselect columns you build yourself — no fixed templates. Most teams pick Lead → Qualified → Demo → Proposal → Won → Lost or a SaaS-flavored Trial → Activated → Paid → Churned. Set your own colors per stage.
Do I need Pro for lead management?
Custom columns, tags, reminders and internal comments work on Basic. Broadcasts, analytics, the API/MCP and Make.com require Pro.
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