New Features for Telegram CRM
We've launched new features to make our Telegram CRM even more effective. From a refreshed UI to advanced sorting and chat management tools, these updates streamline your workflow.
Refreshed User Interface
The new interface is cleaner and more intuitive. Navigate chats and tools easily, reducing clutter so you can focus on conversations.
'Last Message By' Column
Get instant context with the new 'Last message by' column showing who sent the last message:
- You: Last message was from you
- Client: Last message was from your client
- Broadcasted by team member: For workspace users
This integrates with multi-account management for complete visibility.
Advanced Sorting and Filtering
Find conversations faster with enhanced sorting:
- Sort by last message received
- Sort by CRM labels
- Sort by custom columns
Complete control over workflow organization.
Telegram Folder Integration
View all your Telegram folders directly in Entergram. Consolidate your entire workflow in one place without switching apps.
Pin and Unpin Chats
Keep important conversations at the top. Pin key clients and urgent discussions for easy access.
Sound Notifications
Never miss a message with sound notifications for incoming chats. Respond in real time and maintain client connections.
How These Features Help
Sales Teams
Fintech sales teams can prioritize hot leads with pinning and sorting.
Community Managers
Community managers can organize multiple groups with folder integration.
Support Teams
Combined with support ticketing, these features ensure no inquiry is missed.
Getting Started
These features are available now. Log in to app.entergram.com to explore.
New to Entergram? Start your free trial.
Pricing
All features are included in Entergram plans. Check our pricing page for details.
What's Next
We're committed to building the most effective Telegram CRM. Stay tuned for more updates.
Explore all Telegram CRM features or browse use cases for your industry.
Sep 16, 2025 · 10 min read
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