Chat analytics
See which Telegram chats actually drive your activity.
Entergram counts your active chats, splits them into private, group and channel, and ranks your busiest conversations by volume — so you always know where your attention is going.
An inbox of hundreds of chats hides a simple truth: a handful of them carry most of your activity. Entergram's chat report surfaces it. It counts the chats with activity in the period, breaks them down by type, and ranks your top conversations by volume with a sent-versus-received split, so you can see where your team's energy is really being spent.
What it measures
Active chats by type, and your busiest conversations
The report opens with the number of active chats — conversations with any activity in the period — then splits them into private chats, groups and channels so you can see the shape of your inbox. Beneath that sits a ranking of your top chats by message volume, each with a sent-versus-received bar, so the conversations that demand the most attention are impossible to overlook.
- Active chats — every conversation with activity in the selected period.
- Breakdown by type: private chats, groups and channels, with shares.
- Top chats ranked by volume, up to 20, with sent-vs-received bars.
- Aggregates across selected accounts or focuses on a single account.
- See where attention concentrates instead of guessing from the chat list.
Inside the chat report
Counts and rankings computed from your synced history — no manual sorting.
Active chats
The number of conversations with any activity in the period — the denominator behind every other chat figure.
Private / group / channel split
Active chats broken down by type with shares — e.g. private 58%, channels 28%, groups 14% — so the makeup of your inbox is clear.
Top chats ranking
Up to 20 chats ordered by message volume, so your highest-demand conversations rise to the top automatically.
Sent vs received bars
Each top chat shows how its volume splits between sent and received, so you can tell broadcasting from two-way dialogue.
Account rollup
Combine accounts to rank chats across your whole operation, or focus on one account to study its conversations alone.
Always current
As messages sync in the background, active counts and the top-chats ranking re-sort themselves — no manual refresh.
From a noisy inbox to a clear ranking
Connect once; the chat report sorts itself.
- 01
Connect a Telegram account
Chat analytics turns on automatically on Pro and the free 3-day trial the moment you connect.
- 02
History syncs in the background
Entergram pulls your conversations and classifies each as private, group or channel as it goes.
- 03
Read the breakdown
See how many chats are active and how they split by type for the accounts you've selected.
- 04
Find your top chats
Scan the volume ranking to see exactly which conversations are pulling your team's attention.
Why Telegram chat, channel and group analytics matter
Telegram's own interface lists your chats but tells you nothing about them in aggregate — you can't see how many are actually active, how they split between private DMs and channels, or which ones eat the most time. That gap is exactly what Telegram channel analytics and group analytics close: a share for every type so you know whether you're really running one-to-one support, a broadcast operation, or a community. An operation that's mostly one-to-one private chats needs fast individual replies; one that's heavy on groups and channels is really a broadcast and community job. Entergram makes that split explicit so you can staff and prioritise around it.
The top-chats ranking turns the long tail into a short, actionable list. Instead of scrolling an endless chat list, you see the handful of conversations driving most of your volume — and the sent-versus-received bar on each tells you whether it's a two-way relationship or you talking at an audience. Combined with your response-time and message-volume reports, it answers the question every busy team eventually asks: of all these chats, which ones actually deserve our attention right now?
FAQ
Chat analytics — FAQ
What counts as an active chat?
How are chats broken down by type?
How many top chats are ranked?
Does it work across multiple accounts?
Is there anything to configure?
More analytics reports
Every Entergram report runs on the same auto-synced data.
Find out which chats really deserve your attention.
Connect an account and your active-chat breakdown and top-chats ranking appear — free for 3 days on Pro.
