Workspaces, members & seats

Entergram workspaces are seat-based. There’s one free owner slot and any number of purchased seats, each filled by a member.

Creating a workspace

Settings → “Create workspace” CTA, or use the sidebar workspace switcher
Enter a workspace name
Create — you’re the Owner by default
Generate an invite link if you have available seats; you can always do this later

Any authenticated user can create a workspace; there’s no plan or role pre-requisite.

Workspace identity

Workspace name (edit inline)
Workspace logo (upload; appears in the sidebar switcher and on invite pages)
Workspace ID (read-only)

Joining via an invite link

A workspace owner/admin shares a link
If you aren’t signed in, Entergram stores the token in a cookie and redirects you to login
After sign-in, Entergram automatically calls the join endpoint
Validation runs (token valid, email matches if scoped, seat available)
On success you’re added to the workspace

If joining fails, the toast tells you why — typical reasons are: you’re already in a workspace, no seats are available, the invite was for a different email, or the link is expired, revoked, or already used.

Members and seats

Seat states

Filled — a member is using it
Pending — invite sent, awaiting acceptance
Available — purchased but empty
Expired — seat subscription lapsed

Actions on the members panel

Invite someone to an available seat (generates a shareable join link)
Resend / revoke a pending invitation
Remove a member (frees the seat)
Filter / sort the list

Leave requests

A non-owner can request to leave with an optional reason. Owners/admins approve or deny. Requests can be withdrawn before approval.

Seat billing (owner-only)

The seat management panel is where you buy and configure seats.

Basic seat — Basic feature set
Pro seat — Pro feature set, with analytics enabled and public API access
Extra Telegram accounts — per-seat add-on for more than 5 accounts in the same seat (+€5/month each); also available as a bulk operation across every seat
Cancel and reactivate per seat

A seat-expiration banner appears when renewal is close.

Billing summaries

Compact card in the Workspace tab — current plan, seat count, next renewal
Full billing summary — per-seat prices, add-ons, workspace total
“Manage billing” opens the Stripe customer portal for payment-method changes and invoices

Common workflows

Invite a new teammate with analytics

Workspace tab → Seats → buy a Pro seat
Members → invite the teammate to that seat (share the link)
They accept the invite
They run through onboarding; at the Connect Telegram step they connect their account — analytics is wired up automatically because they’re on a Pro seat
Their data starts appearing in workspace analytics within the first sync window

Move from solo Pro to a 3-person team

Settings → Plans → confirm you’re on Pro active
Sidebar → Create workspace
Stripe portal: review your solo subscription (cancel at period end once the workspace is paying for you)
Workspace tab → Seats → buy 2 Pro seats (or 3 if you want your own seat too)
Invite teammates to the purchased seats