Your first week with Entergram

A short list of the things to do in your first few days. Each step takes minutes.

Day 1 — Connect and explore

1. Sign in with magic link or Google.
2. Connect a Telegram account (Settings → Accounts → Connect account). The free 3-day Pro trial auto-starts.
3. Open the Messages page. Your chats appear as a single table — sort, filter, search. Click a chat to open the conversation in the right-side panel.

Day 2 — Set up your CRM layer

1. Add custom columns. Decide upfront what you need to track: owner, stage, company, priority, ARR, last contact. Multiselect columns with colored options work great for stages.
2. Apply some tags. Tags are flexible labels (e.g. VIP, trial-user, newsletter).
3. Add a couple of reminders to chats you need to follow up on. Run the Reminder Bot setup so they land in your Telegram.

Day 3 — Make your composer fast

1. Save 2-3 templates for the messages you send most often. Templates can include attachments, formatting, and labels.
2. Try the variables in the composer: {{name}}, {{first_name}}, {{username}} — Entergram substitutes per recipient.

Day 4 — Broadcast safely

1. Run a test broadcast to 3 contacts before you scale up — you’ll learn the rate-limit feel.
2. Broadcasts run server-side (proxied API), so you can close your browser and check progress in the Job History panel later. Available on Pro and the trial.

See Broadcasts for exact rate-limit tiers.

Day 5 — Look at analytics

On Pro (or the trial), analytics is already running. Open the Analytics page:

• The four headline cards show messages, response rate, active chats, outgoing
• The activity heatmap shows when your audience is active
• The response statistics card tells you how fast you reply

Going team-wide

When you’re ready, create a workspace, buy seats for your teammates, and invite them. Custom columns, tags, comments, tickets, and templates are all workspace-scoped — they follow you between personal and workspace views.

Importantly: each teammate only sees the chats from the Telegram accounts they themselves connected. The CRM layer (columns, tags, comments, tickets) is shared; raw message content is not. See What teammates see for details.