Introduction to Entergram - Telegram CRM for Web3 Teams

Entergram is a Telegram CRM built for Web3 and blockchain teams. It transforms your Telegram operations into an organized workspace with custom columns, team analytics, and bulk messaging capabilities.

Need help? Contact us:

Telegram: @hello_entergram
Email: hello@entergram.com

Progressive Web App (PWA)

Entergram is available as a Progressive Web App (PWA). Install it on your device for a native app experience:

Visit app.entergram.com in your browser
Click “Install” or “Add to Home Screen” when prompted
Access Entergram directly from your device like any other app

PWA benefits:

Works offline for viewing cached data
Faster load times after initial install
Native app feel on desktop and mobile
Automatic updates

What Entergram Does

Telegram CRM Features

The Chats page displays all your Telegram conversations in a table format—a Telegram management tool that shows metadata columns including:

Chat type: Group, private, channel, or bot
Last message from: Shows whether the last message was from the recipient, you, a colleague, or someone else
Custom columns: Add your own data fields for Telegram lead management

Click any chat row to open the Messenger, which connects directly to Telegram. From the Messenger you can:

Send and receive messages
Edit your messages
Reply to specific messages
Add emoji reactions
Delete messages
Use macro templates with personalization variables

The sidepanel shows the same metadata as the table view. You can also:

Set reminders (sends a notification to your Telegram account)
Edit custom column values

Custom Columns for Lead Management

Create columns to organize your Telegram sales CRM:

Column Type	Description	Use Case
Multi-Select (Labels)	Create tags and assign multiple labels	Lead stage, department, event source
Text	Short text input	Notes, external IDs
Long Text	Extended text field	Detailed notes, conversation summaries
Checkbox	True/false toggle	Follow-up required, verified, VIP
Date	Date picker	Next follow-up, contract expiry
Number	Numeric input	Deal value, priority score
Files	Attach multiple files	Contracts, proposals
Comments	Team comment log	Internal discussion about the chat

Built-in columns (not customizable):

Counter: Shows time elapsed since the last message in a chat
Date Last Message: Timestamp of the most recent message

Manage Multiple Telegram Accounts

Connect multiple Telegram accounts and manage them from one interface. This multi Telegram accounts feature lets you:

Toggle between accounts or view all accounts simultaneously
Filter chats by connected account
Send broadcasts from any connected account

Filtering and Sorting

Filter by custom fields, chat type, who sent the last message, or your existing Telegram folders
Sort by message date, member count, and other fields
Pagination at the bottom of the table (up to 200 chats per page)
Toggle column visibility to show or hide specific metadata

Telegram Bulk Messaging

Select multiple chats to perform bulk actions:

Add or remove tags
Move chats into or out of Telegram folders
Broadcast a message to all selected chats

Telegram Broadcast Tool

Send messages to multiple chats at once with the Telegram broadcast tool:

Select the chats you want to message
Click “Broadcast Megaphone”
Compose your message (attach files or use a template)
Use variables for personalization
Send immediately or configure a broadcast automation

Available variables (wrap in double curly braces):

Variable	Works with	Description
name	Private chats and groups	Full name of the chat or contact
first_name	Private chats and groups	First name only
username	Private chats only	Telegram username (without @)

Broadcast automations can:

Move a chat to a Telegram folder after sending
Add a custom tag after sending

Telegram Analytics

View Telegram performance analytics with the Analytics page (requires Analytics connection):

Message volumes (incoming and outgoing)
Activity heatmap showing busiest hours
Channel distribution
Average response time
Telegram team management comparisons

Contacts Page

See an overview of group chat ownership and participant connections. Identify which team members own specific group chats for ownership transfer requests.

Telegram Workspaces

When you sign up, you’re assigned a Telegram workspace. Workspace features include:

Team invitations: Invite team members to your workspace for Telegram team productivity
Shared metadata: Chat metadata (names, types, etc.) appears in the Database tab for workspace administrators. Message content remains private to the account owner.
Shared custom columns: When a user adds or edits a custom field, the change reflects across the organization
Chat exclusion: Members can exclude specific chats from the CRM (if enabled by the administrator). Excluded chats are ignored in the CRM and analytics.
Data export: Export all data in CSV format. Administrators can enable or disable export permissions for team members.
Data deletion: Delete your data at any time (GDPR compliant)

Who Uses Entergram

Entergram is designed for:

Web3 and Blockchain teams: A Web3 CRM and Blockchain CRM for managing investor relations, community, and partnerships
Crypto projects: Crypto Telegram CRM for token launches, community management, and support
Sales teams: Telegram sales CRM for outreach, lead tracking, and pipeline management
Agencies: Telegram outreach tool for managing multiple client accounts
Support teams: Organize conversations and track response times

Manage multiple Telegram accounts from one interface. Use bulk actions, templates, and custom columns to organize your workflow.