Telegram CRM Privacy: Secure Chat Window Without Message Storage

Telegram is known for privacy and security. Any CRM built for Telegram should respect these values.

Entergram's smart chat window connects directly to Telegram without storing your messages. Your conversations stay private while you get the organizational power of a CRM.

When you open a chat in Entergram, we fetch messages directly from Telegram's servers using their open-source API. Messages are displayed in real-time—we don't store them in our database.

We use Telegram's native MTProto encryption for all connections. Your session is secured with AES-256-GCM encryption using a passphrase-derived key.

We only store:

• Group chat names: To display in your chats table
• Member usernames: For contact management features
• Your CRM data: Custom labels, tags, and fields you create

• Message content
• Media files
• Voice messages
• Any private conversation data

Telegram is built on privacy. Storing messages would contradict the platform's core values and your expectations.

By not storing messages, we minimize the attack surface. There's no message database to breach.

Our value is in organization, not archiving. We help you manage conversations, not store them.

Not storing messages lets us focus resources on features that matter—analytics, broadcast messaging, and multi-account management.

Your Telegram connections are protected by a vault. Enter your password to unlock and access your accounts.

• Download all your data anytime
• Delete all your data with one click
• Full transparency on data handling

If you forget your password or recovery phrase, simply reconnect your Telegram accounts. Your CRM data (labels, tags) is preserved.

Learn more on our security page.

Despite not storing messages, our chat window is fully functional:

• Send and receive messages in real-time
• Reply to specific messages
• Edit and delete your messages
• Add emoji reactions
• Use macro templates for quick responses
• Attach files and media

Because we fetch messages in real-time rather than storing them, there's a limit to how far back you can scroll. This is by design—we focus on current and recent interactions.

Market makers and P2P traders handle sensitive deal discussions. Our privacy-first approach ensures confidentiality.

Fintech teams operating under compliance requirements benefit from minimal data storage.

Web3 teams who value decentralization and privacy trust Entergram's approach.

1. Sign up at app.entergram.com
2. Connect your Telegram accounts securely
3. Set up your vault password
4. Start managing chats with full privacy

Entergram proves you don't have to sacrifice privacy for productivity. Our chat window gives you full CRM functionality while keeping your messages where they belong—on Telegram.

Combined with multi-account management, custom labels, and analytics, you get a complete Telegram CRM that respects your privacy.

Start your free trial or explore all Telegram CRM features.