Market Makers & Trading Desks
Trading desks rely on Telegram for counterparty communications but can't see who owns deal channels, have no structured way to track conversations, and lack analytics on response times. Entergram brings institutional-grade organization with group ownership maps, encrypted workspaces, and performance tracking.
The Challenge
Market makers and trading desks depend on Telegram for counterparty communications, but the platform creates serious operational gaps. There's no way to see who owns which deal channels or groups — when a trader leaves, figuring out which chats they controlled becomes a forensic exercise. Conversations carry critical trade details, but there's no structured way to attach metadata like deal size, status, or counterparty ratings to a chat. Teams work in silos because Telegram offers no collaboration features — no way to assign a counterparty conversation to another desk member, no internal notes, and no shared views. Managers can't see how quickly traders are responding to counterparties, making performance oversight impossible. And for compliance, there's no easy way to export conversation metadata for audit trails.
The Entergram Solution
Entergram solves each of these problems for trading operations. The group ownership page provides clear visibility into who controls each deal channel and group, and the network map shows how counterparties connect across your chats. Custom columns let you attach trade metadata directly to conversations — deal size, status, priority, counterparty rating — turning your chat list into a structured deal pipeline. Shared workspaces enable chat assignment between desk members with internal notes for deal context, so handovers happen with full information preserved. The analytics dashboard tracks response times and message volume per trader, with an employee performance overview that lets desk managers compare the team. All sessions are protected with AES-256-GCM encryption, and messages are never accessible to Entergram. When compliance needs records, export all CRM data to CSV — organizational metadata exports cleanly, while messages remain encrypted and private.
Market Makers & Trading Desks
Connect trading desk Telegram accounts to a shared workspace. Use the group ownership page to map who controls each deal channel. Create custom columns for trade size, status, counterparty rating, and priority. Assign counterparty conversations to specific traders and use internal comments for deal context. Monitor response times and message volume through the analytics dashboard. Set reminders for deal follow-ups via the Telegram bot. Export CRM data to CSV for compliance and audit trails.
All connections secured with AES-256-GCM encryption. Messages are encrypted and Entergram cannot access them.
Group Ownership & Network Map
See exactly who owns which groups and channels. Our relations page maps how users connect — common group chats, ownership links, and user descriptions — so your team always has full context on every contact.
Team Workspaces & Custom Columns
Collaborate in shared workspaces where admins assign chats to team members, everyone leaves internal comments, and custom columns (multi-select, text, file, date fields) keep your pipeline organized. Share filters across the team for consistent workflows.
Analytics, Reminders & CSV Export
Track message volume, response ratio, heatmaps, reply speed, and compare employee performance. Set chat reminders that notify you via our Telegram bot. Export all CRM data to CSV — messages stay encrypted and private.
Multi-Account & Group Ownership
Manage 2+ Telegram accounts and see who owns which groups
Smart Bulk Messaging
Send personalized broadcasts with tag filtering to hundreds of chats
Analytics & Performance
Heatmaps, response ratio, message volume, and employee comparison
Workspaces & Custom Columns
Chat assignment, internal comments, shared filters, and CSV export
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