Crypto & Web3 Communities
Web3 projects live and die by their Telegram communities but can't see who controls which groups, have no analytics on engagement, and risk mixing sensitive investor chats with public channels. Entergram provides ownership maps, encrypted workspaces, engagement analytics, and privacy controls.
The Challenge
Crypto and Web3 projects live and die by their Telegram communities, but managing them at scale creates serious problems. The biggest issue is group ownership visibility — when your project has multiple groups across different languages, chains, or purposes, it becomes nearly impossible to track who actually owns and administers each one. Key community members appear under different usernames across groups, making relationship tracking a guessing game. There's no analytics to show which communities are healthy — message volume, engagement patterns, and response rates are invisible. Sensitive investor communications get mixed with public channels because there's no workspace isolation. And when team members transition, figuring out their group access and admin rights is a painful manual process.
The Entergram Solution
Entergram provides the infrastructure Web3 projects need for professional community management. The group ownership page gives clear visibility into who controls each group and channel, while the network map shows how community members relate across multiple groups — common chats, ownership connections, and user descriptions all visualized. Teams collaborate in shared workspaces with chat assignment and internal comments, while sensitive investor conversations can be excluded from shared views using the chat exclusion tool — keeping confidential communications private. The analytics dashboard tracks engagement heatmaps, message volume, and response ratio across all communities, with the employee performance overview letting project leads compare team member activity. Chat reminders via the Telegram bot ensure scheduled events like AMAs, token announcements, and governance votes never get missed. Export all community CRM data to CSV — messages are encrypted and Entergram cannot access them.
Crypto & Web3 Communities
Connect all project Telegram accounts and groups to your Entergram workspace. Use the group ownership page to map who controls each community. Set up the network map to track key community members across groups. Create custom columns for community type, language, chain, and engagement tier. Assign communities to specific team members in shared workspaces. Exclude sensitive investor conversations from shared views. Monitor community health through analytics dashboards. Set chat reminders for scheduled AMAs, announcements, and governance events.
All connections secured with AES-256-GCM encryption. Messages are encrypted and Entergram cannot access them.
Group Ownership & Network Map
See exactly who owns which groups and channels. Our relations page maps how users connect — common group chats, ownership links, and user descriptions — so your team always has full context on every contact.
Team Workspaces & Custom Columns
Collaborate in shared workspaces where admins assign chats to team members, everyone leaves internal comments, and custom columns (multi-select, text, file, date fields) keep your pipeline organized. Share filters across the team for consistent workflows.
Analytics, Reminders & CSV Export
Track message volume, response ratio, heatmaps, reply speed, and compare employee performance. Set chat reminders that notify you via our Telegram bot. Export all CRM data to CSV — messages stay encrypted and private.
Multi-Account & Group Ownership
Manage 2+ Telegram accounts and see who owns which groups
Smart Bulk Messaging
Send personalized broadcasts with tag filtering to hundreds of chats
Analytics & Performance
Heatmaps, response ratio, message volume, and employee comparison
Workspaces & Custom Columns
Chat assignment, internal comments, shared filters, and CSV export
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