Managing Multiple Telegram Accounts for Teams: Best Practices

Teams today rely on Telegram for support, marketing, and internal communication. But managing multiple accounts leads to wasted time, missed messages, and disorganization.

Native Telegram allows up to three accounts per device—not enough for growing teams. And there's no shared access for collaboration.

A Telegram CRM consolidates all your accounts into a single dashboard, providing a clear overview of all conversations. Teams can collaborate seamlessly without missing important discussions.

Entergram's multi-account management is designed specifically for this challenge.

View all messages from different accounts in one central place. No more switching between apps or devices.

Assign conversations to specific team members for clear accountability. Everyone knows who's responsible for what.

Use templated responses for frequently asked questions. Save time on repetitive communications.

Leave notes for your team within a chat. Provide context or seek guidance without the customer seeing.

Team members can view and comment on chats, making it easy to resolve complex issues together.

Track key performance indicators with chat analytics:

• Team response times
• Individual performance metrics
• Customer satisfaction indicators
• Message volume trends

These insights help make data-driven decisions and optimize workflows.

Entergram integrates with your existing workflow and scales as your business grows. Add more accounts and team members as needed.

Instead of sharing passwords—a major security risk—delegate access to team members without sharing credentials. Easily revoke access when employees leave.

Learn more about our security approach on the security page.

Web3 marketing agencies manage multiple client accounts from one dashboard.

Community managers handle support across multiple community groups.

Fintech sales teams coordinate outreach across personal and business accounts.

E-commerce teams manage customer inquiries across multiple channels.

1. Sign up at app.entergram.com
2. Connect your team's Telegram accounts
3. Set up custom labels for organization
4. Invite team members and assign roles

Entergram offers team plans with flexible pricing. Start with a free trial.

Managing multiple Telegram accounts for teams doesn't have to be chaotic. Entergram provides the unified inbox, collaboration features, and analytics teams need to work efficiently.

Start your free trial or explore all Telegram CRM features.