All Industry Solutions
Telegram CRM & Management for

Web3 Marketing Agencies

Agencies managing client communities across multiple Telegram accounts need group ownership visibility, shared workspaces, and analytics. Entergram replaces scattered workflows with a structured CRM that shows who owns what, tracks team performance, and keeps client work organized.

The Challenge

Web3 marketing agencies face a unique set of problems on Telegram that the platform simply doesn't solve. First, it's nearly impossible to see who owns which client groups — when you manage dozens of communities across multiple accounts, ownership becomes a guessing game. Second, Telegram has zero collaboration tools, so team members work in isolation — there's no way to assign a client chat to a specific rep, leave internal notes about a conversation, or share a filtered view of priority chats. Third, managers have no visibility into team performance — who's responding quickly, who's falling behind, and which client communities are getting neglected. When team members leave or transition clients, institutional knowledge walks out the door because nothing was documented inside Telegram itself.

The Entergram Solution

Entergram transforms how agencies operate on Telegram by solving each of these gaps directly. Our group ownership page shows exactly who owns which groups and channels, and the network map visualizes how users relate to each other through common chats and ownership connections. Shared workspaces let managers assign client chats to specific team members, and everyone can leave internal comments on conversations without the client seeing them. Custom columns — multi-select fields for campaign status, date fields for deadlines, file fields for assets — turn your chat list into a proper project management view. The employee performance overview lets managers compare response times, message volume, and activity across the team. Team members who also use Telegram personally can exclude their personal chats entirely, so only client work appears in the workspace. And when it's time for client reporting, export all CRM data to CSV — messages stay encrypted and private, but all your organizational metadata comes with you.

Core CRM Capabilities for

Web3 Marketing Agencies

See which team member owns which client groups and channels
Shared workspaces with chat assignment and internal comments
Employee performance comparison across the team
Custom columns for campaign tracking (multi-select, dates, files)
Exclude personal chats so only client work appears in the CRM
Export all CRM data to CSV for client reporting
Key Benefits
1
See exactly who owns which client groups with the ownership page and network map
2
Assign client chats to team members and track progress in shared workspaces
3
Compare employee performance side-by-side to coach your team effectively
4
Add custom columns for campaign status, deadlines, and file attachments
5
Exclude personal chats from the CRM so only client work is visible
6
Export CRM data to CSV for client reporting (messages stay encrypted)
Streamlined Workflow

Connect all team Telegram accounts to your Entergram workspace. Use the group ownership page to map which team member manages which client groups. Set up custom columns for campaign status, deadlines, and deliverables. Assign client chats to specific team members and use internal comments for handover notes. Monitor team performance through the analytics dashboard — response ratio, message volume, and reply speed. Set reminders for follow-ups via the Telegram bot. Export CRM data to CSV for weekly client reports.

All connections secured with AES-256-GCM encryption. Messages are encrypted and Entergram cannot access them.

Why Industry Leaders Choose Entergram
1

Group Ownership & Network Map

See exactly who owns which groups and channels. Our relations page maps how users connect — common group chats, ownership links, and user descriptions — so your team always has full context on every contact.

2

Team Workspaces & Custom Columns

Collaborate in shared workspaces where admins assign chats to team members, everyone leaves internal comments, and custom columns (multi-select, text, file, date fields) keep your pipeline organized. Share filters across the team for consistent workflows.

3

Analytics, Reminders & CSV Export

Track message volume, response ratio, heatmaps, reply speed, and compare employee performance. Set chat reminders that notify you via our Telegram bot. Export all CRM data to CSV — messages stay encrypted and private.

Explore Telegram CRM Features

Multi-Account & Group Ownership

Manage 2+ Telegram accounts and see who owns which groups

Smart Bulk Messaging

Send personalized broadcasts with tag filtering to hundreds of chats

Analytics & Performance

Heatmaps, response ratio, message volume, and employee comparison

Workspaces & Custom Columns

Chat assignment, internal comments, shared filters, and CSV export

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