How to Manage Multiple Telegram Accounts Like a Pro

Telegram CRM interface showcasing chat organization with organized chats and details.
Matias
Dec 27, 2025 · 12 min read
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Why Professionals Use Multiple Telegram Accounts

Telegram has become the workspace of choice for Web3 teams. Founders speak with investors, community managers oversee discussions, BD teams coordinate partnerships, and support agents respond to issues.

These responsibilities rarely live inside one Telegram identity, which is why many professionals maintain multiple accounts:

  • Personal and Professional Separation: Keep informal discussions separate from investor communication
  • Community-Facing and Internal: Represent the brand publicly while handling sensitive matters privately
  • Pseudonymous Presence: Maintain alias accounts that match specific community tones

For a complete overview of Telegram CRM, read our guide.


Problems with Manual Multi-Account Management

Teams that manage multiple accounts without structure encounter predictable challenges:

  • Constant Device Switching: Managing identities requires switching phones or logging in/out repeatedly
  • Lost Context: Messages accumulate in less-used accounts, important discussions lose momentum
  • No Shared Visibility: Different teammates managing different accounts means nobody has a complete view
  • Pipeline Tracking Breakdown: Critical steps depend on memory rather than structure

Why Traditional CRMs Don't Work

Traditional CRMs were created for email-based communication. They depend on predictable interactions—form submissions, scheduled calls, long email threads.

Telegram is the opposite. It's fast, conversational, dynamic, and often unstructured. Email-oriented CRMs can't accommodate multiple personal identities, spontaneous message flows, or multi-account collaboration.


Entergram's Unified Dashboard Solution

Entergram was designed specifically for Telegram's communication patterns. Instead of hopping between devices, it provides a unified space for every Telegram identity.

One Workspace for All Accounts

Multi-account management lets you connect several Telegram accounts and manage them in a single dashboard. Switching roles becomes effortless.

Instant Account Switching

Once connected, switching between accounts takes no effort. A BD manager can shift from investor outreach to community moderation without losing context.

Shared Team Visibility

Teams can see what's happening across all connected accounts. This supports collaboration, prevents duplicate work, and ensures important conversations receive attention.

Privacy-First Approach

Entergram never stores or reads message content. It retains only metadata—labels, chat IDs, usernames, and custom fields. Teams can delete or export data anytime. Learn more on our security page.


Real Examples

Founders Managing Investors and Partnerships

Use one account for investor updates and another for community conversations. Entergram keeps both organized in one place.

Community Managers

Community managers maintain one account for public roles and another for behind-the-scenes coordination.

BD Teams with Regional Identities

Teams responsible for different markets operate region-specific accounts. Entergram keeps pipelines consistent across all identities.

Agencies Managing Client Accounts

Web3 marketing agencies running Telegram for multiple clients no longer switch devices. All client accounts live in one workspace.


Best Practices

Use Labels for Clarity

Custom labels help categorize conversations by type, priority, or role.

Separate Pipelines by Responsibility

Sales, support, community, and partnership tasks can each sit in their own pipeline.

Convert Important Conversations to Tickets

Support ticketing ensures tasks remain visible until resolved.

Use Segmented Broadcasts

Broadcast messaging helps coordinate investors, ambassadors, or event leads.


Industry Solutions


Getting Started

  1. Sign up at app.entergram.com
  2. Connect your Telegram accounts
  3. Set up custom labels
  4. Start managing all accounts from one dashboard

Pricing

Entergram offers flexible pricing with multi-account support included.


Conclusion

Managing multiple Telegram accounts is a practical requirement for Web3 professionals. Entergram provides the structure and visibility needed to manage these identities properly—unified account management, custom fields, tagging, pipelines, and privacy-first design.

Telegram CRM interface showcasing chat organization with organized chats and details.
Matias

Dec 27, 2025 · 12 min read

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