Telegram has become the workspace of choice for Web3 teams. Founders speak with investors, community managers oversee real-time discussions, BD teams coordinate partnerships, and support agents respond to user issues. These responsibilities rarely live inside one Telegram identity, which is why many Web3 professionals maintain multiple accounts at the same time.

Managing several accounts manually creates friction. Conversations scatter across devices. Follow-ups depend on memory. Context gets buried. A scalable approach requires a tool designed for Telegram rather than one adapted from email-based workflows.

For a broader view of why Telegram has become the operational core of Web3, you can read Entergram’s guide on why a Telegram CRM matters. This article focuses specifically on multi-account management and how teams can handle it smoothly.

Web3 communication often spans multiple roles and identities. Each of these roles benefits from having its own Telegram account.

• Personal and Professional Separation: A founder may use one account for informal discussions and another for investor communication. This separation reduces clutter and helps maintain professionalism.

• Community-Facing and Internal Workflows: Moderators often represent the brand publicly while using a second account for handling sensitive or internal matters.

• Pseudonymous Presence: Pseudonymity is common in crypto culture. Teams sometimes maintain alias accounts that match the tone or identity of specific communities.

Teams that rely on two or more Telegram accounts without structure encounter predictable challenges.

• Constant Device or Session Switching: Managing multiple identities often requires switching between phones or logging in and out repeatedly. This interrupts focus and slows workflows.

• Lost Context and Buried Conversations: Messages accumulate in less frequently used accounts. Important discussions lose momentum because they are split across identities.

• No Shared Visibility Across a Team: If different teammates manage different accounts, nobody has a complete view of ongoing conversations. HubSpot’s explanation of how CRM systems organize communication and customer data highlights why fragmented communication weakens follow-up and decision making.

• Breakdown in Pipeline Tracking: When accounts are siloed, teams cannot reliably track leads, support tickets, or partnership discussions. Critical steps depend on memory rather than structure.

Traditional CRMs were created for email-based communication. They depend on predictable interactions such as form submissions, scheduled calls, and long email threads. Telegram is the opposite. It is fast, conversational, dynamic, and often unstructured.

Salesforce describes CRM technology as a system that organizes relationships and communication across channels a business depends on. This is a clear explanation, but the channels described in Salesforce’s overview of how CRM supports relationship management do not reflect the reality of Telegram’s identity model.

Email-oriented CRMs cannot accommodate multiple personal identities, spontaneous message flows, or multi-account collaboration.

Entergram was designed specifically around the communication patterns of Web3 teams. Instead of forcing users to hop between devices or disorganized sessions, it provides a unified space for every Telegram identity.

• One Workspace for All Your Telegram Accounts: Users can connect several Telegram accounts and manage them in a single dashboard. Switching roles or responding to different audiences becomes effortless. (You can read Entergram’s detailed explanation in the guide to multi-account management.)

• Instant Account Switching: Once connected, switching between accounts takes no effort. A BD manager can shift from investor outreach to community moderation without losing context.

• Shared Visibility for Teams: A team can see what is happening across all connected accounts. This supports collaboration, prevents duplicate work, and ensures that important conversations receive attention.

• Privacy and Metadata-Only Handling: Entergram never stores or reads message content. It retains only metadata such as labels, chat IDs, usernames, and custom fields. Teams can delete or export their data at any time, which aligns with privacy expectations in Web3.

• A Founder Managing Investors and Partnerships: A founder may use one account for investor updates and another for community or ecosystem conversations. Entergram keeps both identities organized in one place.

• A Community Manager Handling Moderation and Support: Community managers often maintain one account for public roles and another for behind-the-scenes coordination. Entergram lets them move between these responsibilities easily.

• BD Teams Managing Regional Identities: Teams responsible for outreach in different markets may operate region-specific accounts. Entergram helps them keep pipelines consistent across all identities.

• Agencies Managing Multiple Client Telegram Accounts: Agencies running Telegram operations for several clients no longer switch devices or sessions. All client accounts live in one workspace.

Using a dedicated tool like Entergram allows teams to implement these high-level strategies:

• Use Labels and Tags to Maintain Clarity: Labels help teams categorize conversations by type, priority, or role. Entergram’s flexible system of custom fields and tags supports this structure. For more detail, see the guide on custom labels and fields.

• Use Pipelines to Separate Responsibilities: Sales, support, community, and partnership tasks can each sit in their own pipeline. This keeps responsibilities separated and easier to track.

• Convert Important Conversations Into Tickets: Turning DMs into tickets ensures that tasks remain visible and assigned until resolved.

• Use Segmented Broadcasts When Needed: Targeted broadcasts help coordinate investors, ambassadors, event leads, or early users. Entergram’s guide to broadcast messaging explains how segmentation improves accuracy and reduces noise.

Web3 teams are expanding, and communication volume is increasing with that growth. Without a structured approach to multiple Telegram accounts, teams face bottlenecks in sales, partnerships, support, and community management.

BreakCold’s explanation of how clearly defined pipeline stages improve sales consistency highlights the importance of structure. That principle applies even more strongly when communication spans several Telegram identities.

This is also why CRM educators continue to emphasize the importance of modern relationship management tools. A helpful overview can be found in this concise explanation of why businesses rely on CRM systems.

These perspectives all point to the same conclusion. Web3 teams need tools that align directly with how communication happens, and that communication happens on Telegram.

Managing multiple Telegram accounts has become a practical requirement for founders, community managers, BD teams, support agents, and agencies across Web3. Entergram provides the structure and visibility needed to manage these identities properly. With unified account management, custom fields, tagging, pipelines, segmented broadcasts, and a privacy model built for Telegram, teams can work more effectively without losing information along the way.

For a deeper look at why Telegram-first CRM systems are becoming foundational, you can explore the cornerstone guide: Why a Telegram CRM Matters for Growing Teams.