🚀 Telegram : L'espace de travail du Web3
Telegram est devenu l'espace de travail privilégié des équipes Web3. Les fondateurs discutent avec les investisseurs, les community managers supervisent les discussions en temps réel, les équipes BD coordonnent les partenariats et les agents de support répondent aux problèmes des utilisateurs. Ces responsabilités cohabitent rarement au sein d'une seule identité Telegram, c'est pourquoi de nombreux professionnels du Web3 maintiennent plusieurs comptes simultanément.
Gérer plusieurs comptes manuellement crée des frictions. Les conversations sont dispersées entre les appareils. Les suivis dépendent de la mémoire. Le contexte reste enterré. Une approche évolutive nécessite un outil conçu pour Telegram plutôt qu'un outil adapté des flux de travail basés sur l'e-mail.
Pour une vision plus large de la raison pour laquelle Telegram est devenu le cœur opérationnel du Web3, vous pouvez lire le guide d'Entergram sur pourquoi un CRM pour Telegram est important.
Problems with Manual Multi-Account Management
Teams that manage multiple accounts without structure encounter predictable challenges:
- Constant Device Switching: Managing identities requires switching phones or logging in/out repeatedly
- Lost Context: Messages accumulate in less-used accounts, important discussions lose momentum
- No Shared Visibility: Different teammates managing different accounts means nobody has a complete view
- Pipeline Tracking Breakdown: Critical steps depend on memory rather than structure
Why Traditional CRMs Don't Work
Traditional CRMs were created for email-based communication. They depend on predictable interactions—form submissions, scheduled calls, long email threads.
Telegram is the opposite. It's fast, conversational, dynamic, and often unstructured. Email-oriented CRMs can't accommodate multiple personal identities, spontaneous message flows, or multi-account collaboration.
Entergram's Unified Dashboard Solution
Entergram was designed specifically for Telegram's communication patterns. Instead of hopping between devices, it provides a unified space for every Telegram identity.
One Workspace for All Accounts
Multi-account management lets you connect several Telegram accounts and manage them in a single dashboard. Switching roles becomes effortless.
Instant Account Switching
Once connected, switching between accounts takes no effort. A BD manager can shift from investor outreach to community moderation without losing context.
Shared Team Visibility
Teams can see what's happening across all connected accounts. This supports collaboration, prevents duplicate work, and ensures important conversations receive attention.
Privacy-First Approach
Entergram never stores or reads message content. It retains only metadata—labels, chat IDs, usernames, and custom fields. Teams can delete or export data anytime. Learn more on our security page.
Real Examples
Founders Managing Investors and Partnerships
Use one account for investor updates and another for community conversations. Entergram keeps both organized in one place.
Community Managers
Community managers maintain one account for public roles and another for behind-the-scenes coordination.
BD Teams with Regional Identities
Teams responsible for different markets operate region-specific accounts. Entergram keeps pipelines consistent across all identities.
Agencies Managing Client Accounts
Web3 marketing agencies running Telegram for multiple clients no longer switch devices. All client accounts live in one workspace.
Best Practices
Use Labels for Clarity
Custom labels help categorize conversations by type, priority, or role.
Separate Pipelines by Responsibility
Sales, support, community, and partnership tasks can each sit in their own pipeline.
Convert Important Conversations to Tickets
Support ticketing ensures tasks remain visible until resolved.
Use Segmented Broadcasts
Broadcast messaging helps coordinate investors, ambassadors, or event leads.
Industry Solutions
- Web3 Marketing Agencies: Manage client accounts
- Market Makers: Organize trading desk communications
- P2P and OTC Traders: Track trade conversations
- Fintech Sales: Coordinate sales across accounts
- Community Managers: Handle multiple groups
Getting Started
- Sign up at app.entergram.com
- Connect your Telegram accounts
- Set up custom labels
- Start managing all accounts from one dashboard
Pricing
Entergram offers flexible pricing with multi-account support included.
Conclusion
Managing multiple Telegram accounts is a practical requirement for Web3 professionals. Entergram provides the structure and visibility needed to manage these identities properly—unified account management, custom fields, tagging, pipelines, and privacy-first design.
Start your free trial or explore all Telegram CRM features.
Dec 27, 2025 · 12 min de lecture
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