Community Managers
Managing hundreds of Telegram groups is impossible when you can't see group ownership, have no analytics on engagement, and can't share organized views with your team. Entergram provides ownership maps, engagement heatmaps, shared filters, and chat reminders to manage communities at scale.
The Challenge
Community managers juggle dozens or hundreds of Telegram groups, and Telegram gives them almost no tools to manage at scale. The first problem is ownership visibility — when you manage communities across multiple team members and accounts, figuring out who actually controls which group becomes a nightmare, especially during team transitions. Second, there are no analytics — you can't see which communities are active versus dying, what the message volume trends look like, or when peak engagement hours are. Third, teams can't collaborate — there's no way to share a filtered view of priority communities, assign specific groups to team members, or leave internal notes about a community's status. Managers also have no reminder system for scheduled activities like weekly AMAs or monthly announcements, so things slip through the cracks.
The Entergram Solution
Entergram gives community managers the infrastructure they need. The group ownership page shows exactly who owns and administers each group, with the network map visualizing member overlap between communities. The analytics dashboard provides engagement heatmaps, message volume trends, and traffic overviews across all your communities — instantly revealing which ones are thriving and which need attention. Smart filters let you sort communities by custom criteria (type, region, engagement level), and these filters are shared across the team so everyone works from the same priority view. Admins assign specific communities to team members in shared workspaces, with internal comments for handover notes and status updates. Chat reminders ensure scheduled activities never get missed — set a reminder and our Telegram bot notifies you via your personal Telegram. Team members who also manage personal groups can exclude them from the CRM workspace entirely.
Community Managers
Connect all community management accounts to your Entergram workspace. Use the group ownership page to document who controls each community. Create custom columns for community type, region, language, and engagement tier. Set up shared smart filters to surface communities needing attention. Assign communities to specific team members with internal notes for context. Monitor community health through engagement heatmaps and message volume analytics. Set chat reminders for recurring events like AMAs, announcements, and moderation rounds.
All connections secured with AES-256-GCM encryption. Messages are encrypted and Entergram cannot access them.
Group Ownership & Network Map
See exactly who owns which groups and channels. Our relations page maps how users connect — common group chats, ownership links, and user descriptions — so your team always has full context on every contact.
Team Workspaces & Custom Columns
Collaborate in shared workspaces where admins assign chats to team members, everyone leaves internal comments, and custom columns (multi-select, text, file, date fields) keep your pipeline organized. Share filters across the team for consistent workflows.
Analytics, Reminders & CSV Export
Track message volume, response ratio, heatmaps, reply speed, and compare employee performance. Set chat reminders that notify you via our Telegram bot. Export all CRM data to CSV — messages stay encrypted and private.
Multi-Account & Group Ownership
Manage 2+ Telegram accounts and see who owns which groups
Smart Bulk Messaging
Send personalized broadcasts with tag filtering to hundreds of chats
Analytics & Performance
Heatmaps, response ratio, message volume, and employee comparison
Workspaces & Custom Columns
Chat assignment, internal comments, shared filters, and CSV export
Upgrade to an Institutional Telegram Workflow
Join thousands of teams scaling their sales, trading, and marketing via our secure Telegram CRM.
