Analysis Tip
Compare the same time period across different chat types in your Telegram analytics to see where your team spends the most effort. High outgoing volume in private chats may indicate active Telegram sales CRM outreach.
Telegram Analytics Overview - Performance Metrics & Filtering
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The Telegram analytics page provides metrics on your Telegram communication patterns. This guide explains how to filter data and interpret the key metrics for Telegram team management.
Filtering Options
Section titled “Filtering Options”Customize the displayed Telegram performance analytics data using these filters:
| Filter | Options | Description |
|---|---|---|
| Time Range | 3 days, 7 days, 30 days, All Time | Period for all metrics. Default is 30 days. |
| Message Flow | Incoming, Outgoing, All | Include received messages, sent messages, or both |
| Chat Type | All, Private, Group, Channel | Focus on specific conversation types |
Combining Filters
Section titled “Combining Filters”Apply multiple filters to analyze specific segments in your Telegram analytics. For example:
- Outgoing messages in private chats over 7 days
- All messages in groups over 30 days
Key Metrics for Telegram Team Productivity
Section titled “Key Metrics for Telegram Team Productivity”Message Counts
Section titled “Message Counts”| Metric | Description |
|---|---|
| Total Messages | Sum of incoming and outgoing messages in the selected period |
| Incoming Messages | Messages received |
| Outgoing Messages | Messages sent |
| Text Messages | Messages containing plain text |
Activity Metrics
Section titled “Activity Metrics”| Metric | Description |
|---|---|
| Active Chats | Unique conversations with activity in the selected period |
| Media Messages | Count of images, videos, files sent/received |
| Reactions | Emoji reactions sent and received |
| Deleted Messages | Messages that were deleted |
Using Telegram Analytics Effectively
Section titled “Using Telegram Analytics Effectively”Compare Time Periods
Section titled “Compare Time Periods”Switch between time ranges to identify trends in your Telegram performance analytics:
- 3 days: Recent activity snapshot
- 7 days: Weekly patterns
- 30 days: Monthly overview
- All Time: Historical baseline
Analyze by Chat Type
Section titled “Analyze by Chat Type”Filter by chat type to understand where communication happens in your Telegram CRM:
- Private: One-on-one conversations
- Group: Team and community chats
- Channel: Broadcast communications
Track Message Flow
Section titled “Track Message Flow”Separate incoming and outgoing to understand Telegram team productivity:
- Response volume (incoming)
- Outreach activity (outgoing)
- Balance between receiving and sending