Broadcasting & Smart Actions

The Messages page allows users to execute powerful Smart Actions instantly upon selecting one or more chats, significantly accelerating workflow.

📢 Broadcast Messaging

The Broadcast feature allows users to send mass messages to selected chats efficiently.

Execution Flow

1. Selection: Select the desired chats by clicking the checkboxes.
2. Action Bar: The “Action” bar will automatically appear at the bottom of the page.
3. Broadcast Popup: Click the “Broadcast” button to open a popup where users can enter text.
4. Content:
   • Messages can be styled with markdown.
   • Users can attach files or images to the message.
5. Preview & Send: Users can preview the message before sending. Once Send is clicked, the message is sent to the selected clients.

Telegram Limitation: If both markdown styling and a file/image are included, the content will be sent in separate messages due to current Telegram API limitations.

Template Management

• Save Templates: When broadcasting a message, users can save a template (including attached files and images) to insert it faster if they use it often.
• Template Limits: Users can save up to 10 templates with a total combined storage of 100MB (maximum 10MB per template).

💡 Smart Actions

When users select a chat, a dedicated Smart Action bar appears at the bottom of the page, offering quick management tools:

• Pin Chats: Selected chats can be pinned in the table for immediate access.
• Add to Telegram Folder: Selected chats can be instantly added to a Telegram Folder in the connected Telegram account.
• Broadcast Messages: (See Broadcast Messaging above).
• Save Templates: (See Template Management above).
• Preview Messages: Users can preview the message that they want to send, before sending it.

📝 Data Field Management

These actions allow for rapid mass updating of the custom data columns you have created:

• Add fields to messages: Users can mass add multiple fields (e.g., adding a “Token 2049” label to 10 new leads) by selecting the chats and applying the label in one go.
• Remove Fields to Messages: Users can mass remove custom field data from selected chats.