Feature Guides

Entergram offers a robust suite of tools to transform Telegram into a powerful CRM for your business. These resources are designed to help you master our features and ensure seamless, long-term performance. Below, you’ll find a curated selection of guides to help you get the most out of Entergram’s capabilities.

Feature Guides

Multi-Account Management Manual

• Detailed instructions for connecting and managing multiple Telegram accounts in a unified dashboard
• Tips for switching between accounts and optimizing your workflow for efficiency

Chat Organization Handbook

• Step-by-step guidance on creating and applying custom tags and labels to categorize chats
• Best practices for setting up columns in the Chats Table for quick access and prioritization

Broadcast Messaging Guide

• Exploring how to create and send personalized broadcast messages across multiple Telegram accounts
• Recommendations for segmenting audiences and crafting effective outreach campaigns

Support Ticketing Instructions

• Comprehensive procedures for creating and tracking support tickets directly from Telegram chats
• Guidelines for using custom tags and analytics to manage and prioritize customer inquiries