Feature Guides
Entergram offers a robust suite of tools to transform Telegram into a powerful CRM for your business. These resources are designed to help you master our features and ensure seamless, long-term performance. Below, you’ll find a curated selection of guides to help you get the most out of Entergram’s capabilities.
Feature Guides
Sección titulada «Feature Guides»Multi-Account Management Manual
- Detailed instructions for connecting and managing multiple Telegram accounts in a unified dashboard
- Tips for switching between accounts and optimizing your workflow for efficiency
Chat Organization Handbook
- Step-by-step guidance on creating and applying custom tags and labels to categorize chats
- Best practices for setting up columns in the Chats Table for quick access and prioritization
Broadcast Messaging Guide
- Exploring how to create and send personalized broadcast messages across multiple Telegram accounts
- Recommendations for segmenting audiences and crafting effective outreach campaigns
Support Ticketing Instructions
- Comprehensive procedures for creating and tracking support tickets directly from Telegram chats
- Guidelines for using custom tags and analytics to manage and prioritize customer inquiries